Pantalla blanca de la muerte en WordPress: cómo diagnosticarla con seguridad
Una página en blanco significa que PHP se detuvo y el error está oculto, no ausente. Esta es la secuencia técnica exacta para hallar la causa sin exponer nada.
Incident assessments openYour WordPress site is broken.
EMERGENCY WORDPRESS REPAIR
Your WordPress site is broken.
Let’s regain control.
We assess outages, critical errors, malware and WooCommerce failures. Jordi Ensenyat reviews the case, defines the scope and gives you a quote before any intervention.
Your request goes directly toJordi EnsenyatFounder of Code Barcelona · 15+ years with WordPress
- 15+
- years working
with WordPress - 01
- accountable specialist
from start to finish - ✓
- manual, documented
intervention
01 Preserve first02 Then diagnose03 Only then repair04 Always verify
AN INCIDENT IS NOT A TICKET
Your website supports a real part of your business.
When it fails, you do not need a list of possibilities or a chatbot. You need to know what is happening, what is at risk and what the next safe step is.
WP Repair turns a confusing situation into a clear recovery plan, with one accountable person and evidence at close-out.
RESCUE SERVICES
Specialist help where it matters most.
We handle specific WordPress and WooCommerce failures. If the problem falls outside the scope, you will know before approving the work.
01
↘
Broken or offline WordPress
500 errors, white screens, database failures, incompatibilities and failed updates.
Assess the incident ↗02⌁
Malware and compromise
Redirects, backdoors, SEO spam, unknown users, Google warnings or hosting suspension.
Review the symptoms ↗03◎
Blocked WooCommerce store
Checkout, cart, payments, orders, webhooks or critical functions that prevent sales.
Restore operations ↗WP REPAIR PROTOCOL
Control before blind speed.
Urgency is not a reason to change a website without preserving a recovery route. This order protects your data and makes the result verifiable.
See the complete process ↗- 01
Safe assessment
You send the URL, visible symptom, recent changes and urgency. We do not ask for passwords in public.
DELIVERABLE · Initial scope and missing information - 02
Quote and approval
We review the case and explain the proposed intervention, dependencies, price and limits before starting.
DELIVERABLE · Clear quote before access - 03
Preservation and diagnosis
With secure access, we verify ownership, preserve a backup or rollback route and identify the real cause.
DELIVERABLE · Recovery point and diagnosis - 04
Repair, testing and report
We apply the smallest necessary change, test the affected journey and document the work and follow-up points.
DELIVERABLE · Verified website and close-out report
WHAT WE DO NOT DO
Trust also comes from being clear about the limits.
- We do not request passwords in public forms.
- We do not claim a diagnosis without reviewing evidence.
- We do not make risky changes without a backup or rollback route.
- We do not call a repair complete until it has been checked.
ACCOUNTABLE SPECIALISTJordi EnsenyatFounder of Code Barcelona
DIRECT RESPONSIBILITY
The person assessing the case remains accountable for the intervention.
No hand-offs between sales, support and development. The same technical responsibility follows the case from assessment to the final report.
Experience15+ years with WordPress
ModelManual service, case by case
FIND YOUR SYMPTOM
Guides and solutions by problem.
Content designed to help you make a safe decision, not to turn every keyword variation into an empty page.
QUESTIONS BEFORE YOU START
Clarity from the first contact.
How quickly will you respond?+
A person reviews every request according to its real urgency and current availability. While the green “Available now” status is shown, the first human response is sent quickly and you always receive a realistic timeframe for your specific case. We do not claim 24/7 coverage we cannot genuinely honour.
Do you need my passwords to assess the problem?+
No. The URL, visible symptoms, recent changes and exact error messages are usually enough for the initial assessment. Access is requested through a secure channel only after you approve the quote.
Do you start work before I approve the price?+
No. We first define the scope and present the quote. Technical work starts only after approval and once the necessary access is available.
What if the problem is larger than expected?+
We stop, explain the new evidence and agree any change in scope before continuing. An emergency never becomes open-ended hours without your approval.
Do you make a backup before repairing the site?+
Before any risky change we require a viable backup or an explicit recovery route. If the hosting setup or the site condition prevents this, we explain the risk before acting.
How will I know what was repaired?+
The close-out includes the cause found, changes applied, checks performed and relevant recommendations to reduce the chance of the same incident returning.
RESCUE JOURNAL
Diagnosis explained with judgement.
Read guide ↗
WordPress White Screen of Death: How to Diagnose It Safely
A blank page means PHP stopped and the error is hidden, not absent. Here is the exact command-level sequence to find the cause without exposing anything.
Error al establecer la conexión con la base de datos en WordPress
El mensaje significa que WordPress no pudo alcanzar la base de datos con su configuración. Rara vez implica pérdida de datos. Así se clasifica y se resuelve.
FIRST STEP
Tell us what you see.
We will organise the incident.
Do not send passwords. The URL, visible symptom and recent changes are enough to begin the assessment.
Request an assessment ↗